Web Inspection and Web Break Analysis Systems for Web and Sheet Products

For the industry leading camera supplier Papertech Inc., Roptec® is now the exclusive European service partner for Papertech"s WebInspector® web inspection and WebVision® web break monitoring products. Based in the Central European city of Stolberg, close to Aachen, Germany, Roptec® provides fast and qualified service on-site.

The number of Papertech European web inspection and web analysis system installations has been constantly increasing. In order to offer faster factory certified service to Papertech"s European customers, a partnership with Roptec® GmbH was made at the end of last year that will now provide complete service support for all WebVision®, WebInspector® and TotalVision systems .

For European Papertech customers, this means that qualified engineers and technicians are quickly on-site to take care of maintenance and repairs. Furthermore, the supply of spare parts can now be handled much faster since many parts are available right from Stolberg, thus time consuming clearing formalities can be avoided within the EU. In addition, Roptec® operates a service workshop where system components can be fixed without having to be sent back to Papertech.

Roptec® offers complete project management, from pre-engineering, to installation and commissioning, up to the final acceptance as well as any after sales services. The company is now the local European contact concerning all service aspects, working closely with Papertech"s own European management and sales personnel. Besides the services offered, Roptec® also provides technical consulting on-site, such as guidance on how to upgrade existing web break and inspection systems of various manufacturers as well as information on best modification- and add-on opportunities.

Frank Rossbruch, General Manager of Roptec®, has been working for over a decade within the web- and sheet industry and understands the importance of fast service to its customers. Many Papertech customers are already familiar with Roptec® as Papertech and Roptec® have already been in close cooperation for over two years.